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FAQ
Frequently asked questions
FAQ
Where do you ship to?
We currently ship across the United Kingdom.
How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and returned with original tags.
Do you offer refunds or exchanges?
Yes. Refunds and exchanges are available for eligible items.
Can I cancel or change my order?
Orders can be canceled or changed within 12 hours of placement.
What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery. We will resolve the issue promptly.
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